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Susan Bailis Assisted Living Community

Certified Assisted Living Residence · Back Bay, Boston, MA

Susan Bailis Assisted Living Community — certified Assisted Living Residence, 352 Massachusetts Avenue, Boston, MA 02115. 82 units, 0 Special Care. First certified March 25, 2003.
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Last verified: October 2026 against the AGE certified-ALR list and Susan Bailis Assisted Living Community's state record page.

Is Susan Bailis Assisted Living Community a certified assisted living residence in Massachusetts?

Yes. Susan Bailis Assisted Living Community at 352 Massachusetts Avenue, Boston, MA 02115 is listed as Certified on the Massachusetts Executive Office of Aging & Independence (AGE) list of certified Assisted Living Residences dated June 25, 2026, and has held certification since March 25, 2003. Massachusetts certifies assisted living residences rather than licensing them, so there is no license number to look up — the state identifies each residence by name and address.

State agencyMassachusetts Executive Office of Aging & Independence (AGE) — certifies ALRs under M.G.L. c.19D and 651 CMR 12.00
StatusCertified (AGE certified-ALR list dated June 25, 2026)
Certification typeAssisted Living Residence — traditional units only (no Special Care Residence)
Certification numberAGE does not publish one — residences are identified by name and address
First certifiedMarch 25, 2003
Certified units82 total · 82 traditional · 0 Special Care
Maximum occupancy136 residents
State profile flagsNonprofit: No · Part of a CCRC: No · Co-located with a nursing home: No · Low-income options: No
Latest compliance reviewNo report posted on the state record page
Enforcement / disciplinary recordNone reported — no compliance review report is posted on the state record page
Address352 Massachusetts Avenue, Boston, MA 02115
Phone(617) 247-1010
CountySuffolk County, MA
State recordAGE record page for Susan Bailis Assisted Living Community

Susan Bailis Assisted Living Community is one of the longer-running residences in Suffolk County: its certification dates to 2003, the first years of the Massachusetts ALR program after the 1994 law that created it.

Check the record yourself on the mass.gov page for Susan Bailis Assisted Living Community, which also lists the unit counts, ownership flags and any posted Compliance Review Report.

What did the latest Massachusetts compliance review of Susan Bailis Assisted Living Community find?

No Compliance Review Report is currently posted on Susan Bailis Assisted Living Community's mass.gov record page, so there is no public finding or enforcement action on file there as of October 2026.

AGE reviews each residence as part of its recertification cycle and posts reports to the record page over time. About 9 of the 13 certified residences in Suffolk County currently have a posted report. Ask Susan Bailis Assisted Living Community for the date and outcome of its most recent compliance review and for a copy of any Plan of Correction — residences receive the report directly and can share it.

Does Susan Bailis Assisted Living Community offer memory care?

No. Susan Bailis Assisted Living Community has no Special Care Residence units on the state record, so it is certified for traditional assisted living only. A resident whose dementia progresses to needing a secured setting would usually need to move to a residence with an SCR or to a nursing home.

7 other certified residences in Boston have Special Care Residence units: Chestnut Park at Cleveland Circle, Compass on the Bay, Edelweiss Village, Providence House Senior Living Community. See the full memory care list for the rest of Greater Boston.

Where is Susan Bailis Assisted Living Community located in Back Bay, Boston, MA?

Susan Bailis Assisted Living Community is at 352 Massachusetts Avenue, Boston, MA 02115, in Suffolk County. Hospitals families in Back Bay, Boston commonly use include Massachusetts General Hospital, Brigham and Women's Hospital and Tufts Medical Center.

The Back Bay/Fenway edge along Massachusetts Avenue puts residents within walking distance of Symphony Hall and the Green and Orange Lines.

There are 8 other certified residences in Boston: Chestnut Park at Cleveland Circle, Compass on the Bay, Edelweiss Village, Providence House Senior Living Community, Rogerson House, Ruggles Assisted Living, and more on the directory.

Veterans and surviving spouses can be served by the VA Boston Healthcare System (Jamaica Plain, West Roxbury and Brockton campuses) and may qualify for VA Aid & Attendance toward assisted living costs.

How does Susan Bailis Assisted Living Community compare with other assisted living in Suffolk County?

With 82 certified units, Susan Bailis Assisted Living Community is about typical in size among the 13 certified residences in Suffolk County (number 6 by unit count); the county median is 69 units.

10 of those 13 residences have Special Care Residence units, 8 report nonprofit ownership on their state profile, and 4 list low-income options.

Closest in size among Suffolk County residences, from the same state records:

ResidenceLocationUnitsSpecial CareCertifiedLatest posted review
Susan Bailis Assisted Living CommunityBack Bay, Boston8202003None posted
Chestnut Park at Cleveland CircleBrighton, Boston84281996March 2026 · 6 areas
Standish VillageDorchester, Boston85131996May 2026 · 5 areas
The Parc at Harbor View Senior LivingWinthrop90302015February 2025 · 6 areas
Cohen Florence Levine EstatesChelsea6901997July 2025 · 0 areas
Providence House Senior Living CommunityBrighton, Boston102122004August 2024 · 9 areas

How much does Susan Bailis Assisted Living Community cost per month?

Massachusetts does not publish prices for individual residences, so ask Susan Bailis Assisted Living Community for its written fee schedule. Statewide, AGE's 2025 census report puts the median monthly fee range at $4,228–$9,225 for traditional units.

Greater Boston generally runs above those statewide medians: this site's cost research puts typical assisted living at $5,800–$8,200/mo in 2026, with Brookline, Newton, Cambridge and the Back Bay at the high end.

Its state profile lists no low-income options, so expect private pay for rent.

MassHealth does not pay assisted living rent. Some residences accept MassHealth Group Adult Foster Care (GAFC) or a Senior Care Options (SCO) plan for personal-care services; ask the residence directly, and see our Frail Elder Waiver guide for at-home alternatives.

What should you ask when touring Susan Bailis Assisted Living Community?

Ask Susan Bailis Assisted Living Community for its latest compliance review outcome first, then cover overnight staffing, the full fee schedule, and which care needs would force a move.

  • How long have the executive director and resident care director been in their roles?
  • Is a nurse on site every day, and who covers nights and weekends?
  • What happens if a resident runs out of private funds?
  • Can we visit at mealtime and in the evening without an appointment?
  • Do you accept MassHealth Group Adult Foster Care (GAFC) or Senior Care Options (SCO) for care services?
  • How do you handle a hospital discharge back to the residence?
  • What is the full monthly fee for my parent's care level, and what triggers an increase?
  • Which care needs would require a move to a nursing home?

Visit twice — once at a meal — and read the residency agreement before paying a deposit. Massachusetts gives ALR residents specific resident rights, and the Long-Term Care Ombudsman Program can help if problems come up later.

How does moving into Susan Bailis Assisted Living Community work?

Before anyone moves into Susan Bailis Assisted Living Community, Massachusetts rules require the residence to screen and assess the prospective resident and agree a written service plan with the family.

  • Residency agreement and disclosures. The residence must give you its residency agreement and a disclosure of fees, services and discharge terms; take them home and compare them before paying a deposit.
  • Medication plan. Decide whether your parent will self-administer, receive Self-Administered Medication Management (SAMM) help from aides, or need Limited Medication Administration (LMA) by a nurse — it affects both care and fees.
  • Payment. Rent and care are almost always private pay in an ALR; long-term care insurance and VA Aid & Attendance can offset them.

If Susan Bailis Assisted Living Community has no opening, ask to join its waitlist and keep touring — availability at large Greater Boston residences changes month to month.

Frequently asked questions

How do I report a concern about Susan Bailis Assisted Living Community?

File an Assisted Living Residence complaint with AGE using the state's ALR complaint form, or contact the Long-Term Care Ombudsman Program for help resolving it.

Is Susan Bailis Assisted Living Community a nursing home?

No. Susan Bailis Assisted Living Community is a certified Assisted Living Residence, which provides housing, meals and personal care but not 24-hour skilled nursing; nursing homes are licensed separately by the Department of Public Health.

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