Boston Senior AdvisorElara Caring is a Medicare-certified home health agency based at 222 Merrimac Street, 2ND Floor in Newburyport, MA 01950. Medicare first certified it in 2008, 18 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Massachusetts average of 3. It beats the Massachusetts average on 8 of the measures Medicare publishes and trails on none.
What is Elara Caring's Medicare record?
| Agency | Elara Caring |
|---|---|
| Address | 222 Merrimac Street, 2ND Floor, Newburyport, MA 01950 |
| Phone | (978) 904-1454 |
| Medicare provider number (CCN) | 227503 |
| Ownership | Proprietary |
| Medicare-certified since | 01/30/2008 |
How does Elara Caring score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Elara Caring. It is better than the Massachusetts average on 8 and worse on 0.
| Measure | Elara Caring | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 100% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 91.3% | 86.7% | 88.6% | Better |
| Got better at getting in and out of bed | 92.7% | 89.2% | 89.8% | Better |
| Got better at bathing | 93.1% | 88.7% | 90.7% | Better |
| Breathing improved | 93.5% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 94.1% | 85.3% | 88.3% | Better |
| Medication issues addressed on time | 99.7% | 94.4% | 94.4% | Better |
| Flu shot status checked | 65.6% | 64.6% | 63.3% | About the same |
| Met expected function at discharge | 95.5% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at taking medicines correctly and medication issues addressed on time.
What do patients say about Elara Caring?
77% of surveyed patients said they would definitely recommend Elara Caring, based on 501 completed surveys. The Massachusetts average is 77%.
| Survey question | Elara Caring | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 87% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 85% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 85% | 83% | 85% | About the same |
| Would definitely recommend the agency | 77% | 77% | 79% | About the same |
Do Elara Caring's patients end up back in the hospital?
Medicare rates Elara Caring better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 94.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.3% |
| Preventable hospital stays during care | Better Than National Rate | 9% |
Which home health services does Elara Caring provide, and which does it not?
Elara Caring reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Elara Caring? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Elara Caring serve?
Elara Caring tells Medicare it serves 66 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 115 in total.
- 01801
- 01803
- 01810
- 01821
- 01824
- 01826
- 01830
- 01832
- 01833
- 01834
- 01835
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01860
- 01862
- 01863
- 01864
- 01867
- 01876
- 01880
- 01886
- 01887
- 01890
- 01901
- 01902
- 01904
- 01905
- 01906
- 01907
- 01913
- 01915
- 01921
- 01922
- 01923
- 01929
- 01930
- 01938
- 01940
- 01944
- 01945
- 01949
- 01950
- 01951
- 01952
- 01960
- 01966
- 01969
- 01970
- 01982
- 01983
- 01984
- 01985
- 02148
- 02149
- 02150
- 02151
- 02155
- 02176
- 02180
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Elara Caring before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Elara Caring Medicare-certified?
Yes. Elara Caring is certified by Medicare under provider number 227503 and has been since 2008. Original Medicare pays certified agencies directly for covered home health care.
What is Elara Caring's Medicare star rating?
4.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Elara Caring provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
