Boston Senior AdvisorElara Caring is a Medicare-certified home health agency based at 50 Braintree Hill Office Park, Suite 308 in Braintree, MA 02184. Medicare first certified it in 2003, 23 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Massachusetts average of 3. Its strongest result against the Massachusetts average is got better at walking or moving around; its weakest is flu shot status checked.
What is Elara Caring's Medicare record?
| Agency | Elara Caring |
|---|---|
| Address | 50 Braintree Hill Office Park, Suite 308, Braintree, MA 02184 |
| Phone | (617) 969-7517 |
| Medicare provider number (CCN) | 227475 |
| Ownership | Proprietary |
| Medicare-certified since | 03/26/2003 |
How does Elara Caring score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Elara Caring. It is better than the Massachusetts average on 7 and worse on 1.
| Measure | Elara Caring | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 99.6% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 97.5% | 86.7% | 88.6% | Better |
| Got better at getting in and out of bed | 95.7% | 89.2% | 89.8% | Better |
| Got better at bathing | 98.7% | 88.7% | 90.7% | Better |
| Breathing improved | 99.5% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 95.6% | 85.3% | 88.3% | Better |
| Medication issues addressed on time | 95.5% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 54.8% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 88.5% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: got better at walking or moving around, met expected function at discharge and got better at taking medicines correctly.
Where it trails: flu shot status checked.
What do patients say about Elara Caring?
79% of surveyed patients said they would definitely recommend Elara Caring, based on 685 completed surveys. The Massachusetts average is 77%.
| Survey question | Elara Caring | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 85% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 82% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 83% | 85% | Better |
| Would definitely recommend the agency | 79% | 77% | 79% | About the same |
Do Elara Caring's patients end up back in the hospital?
Medicare rates Elara Caring better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 88.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Better Than National Rate | 9.5% |
Which home health services does Elara Caring provide, and which does it not?
Elara Caring reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Elara Caring? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Elara Caring serve?
Elara Caring tells Medicare it serves 122 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 280 in total.
- 01431
- 01432
- 01450
- 01463
- 01464
- 01469
- 01474
- 01701
- 01702
- 01719
- 01720
- 01721
- 01730
- 01742
- 01746
- 01748
- 01749
- 01752
- 01754
- 01760
- 01773
- 01775
- 01776
- 01778
- 01827
- 02019
- 02021
- 02026
- 02030
- 02032
- 02035
- 02038
- 02043
- 02052
- 02053
- 02054
- 02056
- 02062
- 02066
- 02067
- 02072
- 02081
- 02090
- 02093
- 02109
- 02110
- 02111
- 02113
- 02114
- 02115
- 02116
- 02118
- 02119
- 02120
- 02121
- 02122
- 02124
- 02125
- 02126
- 02127
- 02129
- 02130
- 02131
- 02132
- 02134
- 02135
- 02136
- 02138
- 02139
- 02140
- 02141
- 02142
- 02143
- 02144
- 02145
- 02169
- 02170
- 02171
- 02180
- 02184
- 02186
- 02188
- 02190
- 02191
- 02199
- 02210
- 02215
- 02301
- 02302
- 02322
- 02333
- 02343
- 02351
- 02368
- 02379
- 02420
- 02421
- 02445
- 02446
- 02451
- 02452
- 02453
- 02458
- 02459
- 02460
- 02461
- 02462
- 02464
- 02465
- 02466
- 02467
- 02468
- 02472
- 02474
- 02476
- 02478
- 02481
- 02482
- 02492
- 02493
- 02494
- 02762
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Elara Caring before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Elara Caring Medicare-certified?
Yes. Elara Caring is certified by Medicare under provider number 227475 and has been since 2003. Original Medicare pays certified agencies directly for covered home health care.
What is Elara Caring's Medicare star rating?
5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Elara Caring provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
