Boston Senior AdvisorEssex Home Health LLC is a Medicare-certified home health agency based at 300 Brickstone Sq Ste 201 in Andover, MA 01810. Medicare first certified it in 2023, 3 years ago. Medicare has not published a quality star rating for it, which usually means too few patients in the reporting period rather than a problem. Its strongest result against the Massachusetts average is falls with major injury; its weakest is met expected function at discharge.
What is Essex Home Health LLC's Medicare record?
| Agency | Essex Home Health LLC |
|---|---|
| Address | 300 Brickstone Sq Ste 201, Andover, MA 01810 |
| Phone | (978) 857-4880 |
| Medicare provider number (CCN) | 227771 |
| Ownership | Proprietary |
| Medicare-certified since | 10/19/2023 |
How does Essex Home Health LLC score on Medicare's quality measures?
Medicare publishes 5 patient-outcome and process measures for Essex Home Health LLC. It is better than the Massachusetts average on 1 and worse on 3.
| Measure | Essex Home Health LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 80% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | Not published | 86.7% | 88.6% | — |
| Got better at getting in and out of bed | Not published | 89.2% | 89.8% | — |
| Got better at bathing | Not published | 88.7% | 90.7% | — |
| Breathing improved | Not published | 89.9% | 91.5% | — |
| Got better at taking medicines correctly | Not published | 85.3% | 88.3% | — |
| Medication issues addressed on time | 72% | 94.4% | 94.4% | Worse |
| Flu shot status checked | Not published | 64.6% | 63.3% | — |
| Met expected function at discharge | 55% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: falls with major injury.
Where it trails: met expected function at discharge, medication issues addressed on time and started care on time.
What do patients say about Essex Home Health LLC?
72% of surveyed patients said they would definitely recommend Essex Home Health LLC, based on 49 completed surveys. The Massachusetts average is 77%.
| Survey question | Essex Home Health LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 81% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 75% | 83% | 85% | Worse |
| Would definitely recommend the agency | 72% | 77% | 79% | Worse |
Do Essex Home Health LLC's patients end up back in the hospital?
Medicare rates Essex Home Health LLC worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 49.3% |
| Preventable hospital stays during care | Same As National Rate | 11.8% |
Which home health services does Essex Home Health LLC provide, and which does it not?
Essex Home Health LLC reports offering skilled nursing, physical therapy, occupational therapy and home health aide. It does not report offering speech therapy and medical social work.
| Service | Offered by Essex Home Health LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Essex Home Health LLC serve?
Essex Home Health LLC tells Medicare it serves 9 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01810
- 01830
- 01832
- 01840
- 01841
- 01843
- 01844
- 01845
- 01913
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Essex Home Health LLC before starting care?
Ask what 'done' looks like
55% of patients reached the level of function Medicare expected by discharge (Massachusetts average 78.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how medication problems reach the doctor
When a medication problem was found, Essex Home Health LLC followed up with the doctor on time in 72% of cases (Massachusetts average 94.4%). Ask who makes that call and how quickly.
Ask how fast the first visit happens
Medicare's data shows Essex Home Health LLC started care on time for 80% of patients, against a Massachusetts average of 96.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Andover, MA?
These Medicare-certified agencies are also based in or near Andover.
- Beyond Healthcare Agency LLC — 1.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Essex Home Health LLC Medicare-certified?
Yes. Essex Home Health LLC is certified by Medicare under provider number 227771 and has been since 2023. Original Medicare pays certified agencies directly for covered home health care.
What is Essex Home Health LLC's Medicare star rating?
Medicare has not published a quality star rating for it, usually because it had too few patients in the reporting period. Its patient survey rating is 3 out of 5.
Does Essex Home Health LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and home health aide.
