Ideal Health Care System Inc is a Medicare-certified home health agency based at 2 Bourbon Street, Suite 200 in Peabody, MA 01960. Medicare first certified it in 2011, 15 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Massachusetts average of 3. Its strongest result against the Massachusetts average is flu shot status checked; its weakest is met expected function at discharge.
What is Ideal Health Care System Inc's Medicare record?
| Agency | Ideal Health Care System Inc |
|---|---|
| Address | 2 Bourbon Street, Suite 200, Peabody, MA 01960 |
| Phone | (781) 477-9688 |
| Medicare provider number (CCN) | 227545 |
| Ownership | Proprietary |
| Medicare-certified since | 11/14/2011 |
How does Ideal Health Care System Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Ideal Health Care System Inc. It is better than the Massachusetts average on 1 and worse on 8.
| Measure | Ideal Health Care System Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 96.9% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 55.5% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 53.4% | 89.2% | 89.8% | Worse |
| Got better at bathing | 60.3% | 88.7% | 90.7% | Worse |
| Breathing improved | 73.5% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 65% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 85.1% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 76.9% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 35.5% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.8% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: met expected function at discharge, got better at getting in and out of bed and got better at walking or moving around.
What do patients say about Ideal Health Care System Inc?
79% of surveyed patients said they would definitely recommend Ideal Health Care System Inc, based on 21 completed surveys. The Massachusetts average is 77%.
| Survey question | Ideal Health Care System Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 92% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 85% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 88% | 83% | 85% | Better |
| Would definitely recommend the agency | 79% | 77% | 79% | About the same |
Do Ideal Health Care System Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Ideal Health Care System Inc: the number of patient episodes was too small to report.
Which home health services does Ideal Health Care System Inc provide, and which does it not?
Ideal Health Care System Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Ideal Health Care System Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Ideal Health Care System Inc serve?
Ideal Health Care System Inc tells Medicare it serves 52 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01730
- 01801
- 01850
- 01851
- 01864
- 01876
- 01880
- 01901
- 01902
- 01904
- 01905
- 01906
- 01907
- 01908
- 01915
- 01923
- 01930
- 01938
- 01940
- 01945
- 01949
- 01960
- 01970
- 02118
- 02119
- 02120
- 02124
- 02127
- 02128
- 02129
- 02130
- 02131
- 02134
- 02139
- 02140
- 02144
- 02148
- 02149
- 02150
- 02151
- 02155
- 02169
- 02176
- 02180
- 02189
- 02301
- 02351
- 02368
- 02421
- 02452
- 02460
- 02472
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Ideal Health Care System Inc before starting care?
Ask what 'done' looks like
35.5% of patients reached the level of function Medicare expected by discharge (Massachusetts average 78.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about transfer training
53.4% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask how often the therapist actually comes
55.5% of its patients got better at walking or moving around, against 86.7% across Massachusetts. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Peabody, MA?
These Medicare-certified agencies are also based in or near Peabody.
- Brooksby Village, Inc — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Ideal Health Care System Inc Medicare-certified?
Yes. Ideal Health Care System Inc is certified by Medicare under provider number 227545 and has been since 2011. Original Medicare pays certified agencies directly for covered home health care.
What is Ideal Health Care System Inc's Medicare star rating?
1.5 out of 5 for quality of patient care. The Massachusetts average is 3.
Does Ideal Health Care System Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
