Boston Senior AdvisorInnovive Health is a Medicare-certified home health agency based at 10 Cabot Road, Suite 201 in Medford, MA 02155. Medicare first certified it in 2005, 21 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Massachusetts average of 3. Its strongest result against the Massachusetts average is met expected function at discharge; its weakest is flu shot status checked.
What is Innovive Health's Medicare record?
| Agency | Innovive Health |
|---|---|
| Address | 10 Cabot Road, Suite 201, Medford, MA 02155 |
| Phone | (617) 623-3211 |
| Medicare provider number (CCN) | 227485 |
| Ownership | Proprietary |
| Medicare-certified since | 06/09/2005 |
How does Innovive Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Innovive Health. It is better than the Massachusetts average on 3 and worse on 4.
| Measure | Innovive Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 95.4% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 88.2% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 74.7% | 89.2% | 89.8% | Worse |
| Got better at bathing | 98.3% | 88.7% | 90.7% | Better |
| Breathing improved | 93.3% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 79.2% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 85.7% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 21% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 93.1% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.2% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at bathing and breathing improved.
Where it trails: flu shot status checked, got better at getting in and out of bed and medication issues addressed on time.
What do patients say about Innovive Health?
74% of surveyed patients said they would definitely recommend Innovive Health, based on 193 completed surveys. The Massachusetts average is 77%.
| Survey question | Innovive Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 83% | 87% | 89% | Worse |
| Team communicated well | 83% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 83% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 82% | 83% | 85% | About the same |
| Would definitely recommend the agency | 74% | 77% | 79% | Worse |
Do Innovive Health's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Innovive Health: the number of patient episodes was too small to report.
Which home health services does Innovive Health provide, and which does it not?
Innovive Health reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Innovive Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Innovive Health serve?
Innovive Health tells Medicare it serves 170 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 235 in total.
- 01463
- 01701
- 01702
- 01721
- 01748
- 01749
- 01752
- 01760
- 01776
- 01778
- 01801
- 01803
- 01810
- 01821
- 01824
- 01826
- 01830
- 01832
- 01833
- 01834
- 01835
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01860
- 01862
- 01863
- 01864
- 01867
- 01876
- 01879
- 01880
- 01886
- 01887
- 01890
- 01901
- 01902
- 01904
- 01905
- 01906
- 01907
- 01913
- 01915
- 01923
- 01930
- 01937
- 01938
- 01940
- 01945
- 01949
- 01950
- 01952
- 01960
- 01970
- 01982
- 01983
- 01984
- 02019
- 02021
- 02026
- 02032
- 02035
- 02038
- 02043
- 02045
- 02053
- 02062
- 02067
- 02072
- 02081
- 02090
- 02108
- 02109
- 02110
- 02111
- 02113
- 02114
- 02115
- 02116
- 02118
- 02119
- 02120
- 02121
- 02122
- 02124
- 02125
- 02126
- 02127
- 02128
- 02129
- 02130
- 02131
- 02132
- 02134
- 02135
- 02136
- 02138
- 02139
- 02140
- 02141
- 02142
- 02143
- 02144
- 02145
- 02148
- 02149
- 02150
- 02151
- 02152
- 02155
- 02169
- 02170
- 02171
- 02176
- 02180
- 02184
- 02186
- 02188
- 02189
- 02190
- 02191
- 02215
- 02301
- 02302
- 02324
- 02330
- 02333
- 02343
- 02346
- 02347
- 02351
- 02368
- 02370
- 02379
- 02382
- 02420
- 02421
- 02445
- 02446
- 02451
- 02452
- 02453
- 02458
- 02459
- 02460
- 02461
- 02462
- 02465
- 02466
- 02467
- 02468
- 02472
- 02474
- 02476
- 02478
- 02481
- 02538
- 02558
- 02571
- 02576
- 02738
- 02739
- 02762
- 02770
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Innovive Health before starting care?
Ask about transfer training
74.7% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask how medication problems reach the doctor
When a medication problem was found, Innovive Health followed up with the doctor on time in 85.7% of cases (Massachusetts average 94.4%). Ask who makes that call and how quickly.
Ask who sorts out the medication list
79.2% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Innovive Health Medicare-certified?
Yes. Innovive Health is certified by Medicare under provider number 227485 and has been since 2005. Original Medicare pays certified agencies directly for covered home health care.
What is Innovive Health's Medicare star rating?
3 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Innovive Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
