Royal Comfort Home Care Inc is a Medicare-certified home health agency based at 280 Merrimack Street, Suite 530 in Lawrence, MA 01840. Medicare first certified it in 2015, 11 years ago. Medicare rates its quality of patient care at 1 out of 5 stars, below the Massachusetts average of 3. Its strongest result against the Massachusetts average is flu shot status checked; its weakest is got better at getting in and out of bed.
What is Royal Comfort Home Care Inc's Medicare record?
| Agency | Royal Comfort Home Care Inc |
|---|---|
| Address | 280 Merrimack Street, Suite 530, Lawrence, MA 01840 |
| Phone | (978) 688-6917 |
| Medicare provider number (CCN) | 227613 |
| Ownership | Proprietary |
| Medicare-certified since | 02/13/2015 |
How does Royal Comfort Home Care Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Royal Comfort Home Care Inc. It is better than the Massachusetts average on 2 and worse on 8.
| Measure | Royal Comfort Home Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 67% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 55.1% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 44.6% | 89.2% | 89.8% | Worse |
| Got better at bathing | 52.4% | 88.7% | 90.7% | Worse |
| Breathing improved | 64.9% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 59.9% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 87% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 68.4% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 51.2% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and falls with major injury.
Where it trails: got better at getting in and out of bed, got better at bathing and got better at walking or moving around.
What do patients say about Royal Comfort Home Care Inc?
82% of surveyed patients said they would definitely recommend Royal Comfort Home Care Inc, based on 17 completed surveys. The Massachusetts average is 77%.
| Survey question | Royal Comfort Home Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 70% | 83% | 86% | Worse |
| Team discussed medicines, pain and home safety | 82% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 73% | 83% | 85% | Worse |
| Would definitely recommend the agency | 82% | 77% | 79% | Better |
Do Royal Comfort Home Care Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Royal Comfort Home Care Inc: the number of patient episodes was too small to report.
Which home health services does Royal Comfort Home Care Inc provide, and which does it not?
Royal Comfort Home Care Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Royal Comfort Home Care Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Royal Comfort Home Care Inc serve?
Royal Comfort Home Care Inc tells Medicare it serves 30 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 35 in total.
- 01431
- 01810
- 01821
- 01824
- 01826
- 01830
- 01832
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01862
- 01876
- 01902
- 01904
- 01905
- 01923
- 01970
- 02128
- 02139
- 02140
- 02148
- 02149
- 02301
- 02302
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Royal Comfort Home Care Inc before starting care?
Ask about transfer training
44.6% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who helps with bathing, and how often
52.4% of patients improved at bathing (Massachusetts average 88.7%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how often the therapist actually comes
55.1% of its patients got better at walking or moving around, against 86.7% across Massachusetts. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Lawrence, MA?
These Medicare-certified agencies are also based in or near Lawrence.
- Boston Home Health Aides, LLC — 2 of 5 stars
- Maestro-Connections Vna — 1.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Royal Comfort Home Care Inc Medicare-certified?
Yes. Royal Comfort Home Care Inc is certified by Medicare under provider number 227613 and has been since 2015. Original Medicare pays certified agencies directly for covered home health care.
What is Royal Comfort Home Care Inc's Medicare star rating?
1 out of 5 for quality of patient care. The Massachusetts average is 3.
Does Royal Comfort Home Care Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
