Boston Senior AdvisorSouth Shore Visiting Nurse Association is a Medicare-certified home health agency based at 30 Reservoir Park Drive in Rockland, MA 02370. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Massachusetts average of 3. Its strongest result against the Massachusetts average is flu shot status checked; its weakest is medication issues addressed on time.
What is South Shore Visiting Nurse Association's Medicare record?
| Agency | South Shore Visiting Nurse Association |
|---|---|
| Address | 30 Reservoir Park Drive, Rockland, MA 02370 |
| Phone | (781) 624-7822 |
| Medicare provider number (CCN) | 227082 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does South Shore Visiting Nurse Association score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for South Shore Visiting Nurse Association. It is better than the Massachusetts average on 1 and worse on 6.
| Measure | South Shore Visiting Nurse Association | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 91% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 82.6% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 88.3% | 89.2% | 89.8% | About the same |
| Got better at bathing | 84.9% | 88.7% | 90.7% | Worse |
| Breathing improved | 86.3% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 79.5% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 86.1% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 75.8% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 79.1% | 78.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.3% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: medication issues addressed on time, got better at taking medicines correctly and started care on time.
What do patients say about South Shore Visiting Nurse Association?
85% of surveyed patients said they would definitely recommend South Shore Visiting Nurse Association, based on 491 completed surveys. The Massachusetts average is 77%.
| Survey question | South Shore Visiting Nurse Association | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 87% | 89% | Better |
| Team communicated well | 88% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 88% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 88% | 83% | 85% | Better |
| Would definitely recommend the agency | 85% | 77% | 79% | Better |
Do South Shore Visiting Nurse Association's patients end up back in the hospital?
Medicare rates South Shore Visiting Nurse Association worse than the national rate on: preventable hospital readmissions in the 30 days after care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.8% |
| Preventable hospital readmissions in the 30 days after care | Worse Than National Rate | 4.7% |
| Preventable hospital stays during care | Better Than National Rate | 9.4% |
Which home health services does South Shore Visiting Nurse Association provide, and which does it not?
South Shore Visiting Nurse Association reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by South Shore Visiting Nurse Association? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does South Shore Visiting Nurse Association serve?
South Shore Visiting Nurse Association tells Medicare it serves 38 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 55 in total.
- 02025
- 02043
- 02045
- 02047
- 02050
- 02061
- 02066
- 02169
- 02170
- 02171
- 02184
- 02186
- 02188
- 02189
- 02190
- 02191
- 02301
- 02302
- 02324
- 02330
- 02332
- 02333
- 02338
- 02339
- 02341
- 02343
- 02346
- 02350
- 02351
- 02359
- 02360
- 02364
- 02366
- 02367
- 02368
- 02370
- 02379
- 02382
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask South Shore Visiting Nurse Association before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, South Shore Visiting Nurse Association followed up with the doctor on time in 86.1% of cases (Massachusetts average 94.4%). Ask who makes that call and how quickly.
Ask who sorts out the medication list
79.5% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how fast the first visit happens
Medicare's data shows South Shore Visiting Nurse Association started care on time for 91% of patients, against a Massachusetts average of 96.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is South Shore Visiting Nurse Association Medicare-certified?
Yes. South Shore Visiting Nurse Association is certified by Medicare under provider number 227082 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is South Shore Visiting Nurse Association's Medicare star rating?
2.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does South Shore Visiting Nurse Association provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
