Boston Senior AdvisorVisiting Nurse and Community Care is a Medicare-certified home health agency based at 37 Broadway, Suite #2 in Arlington, MA 02474. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Massachusetts average of 3. Its strongest result against the Massachusetts average is flu shot status checked; its weakest is falls with major injury.
What is Visiting Nurse and Community Care's Medicare record?
| Agency | Visiting Nurse and Community Care |
|---|---|
| Address | 37 Broadway, Suite #2, Arlington, MA 02474 |
| Phone | (781) 396-2633 |
| Medicare provider number (CCN) | 227053 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Visiting Nurse and Community Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Visiting Nurse and Community Care. It is better than the Massachusetts average on 6 and worse on 1.
| Measure | Visiting Nurse and Community Care | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 98.4% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 88.5% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 92.2% | 89.2% | 89.8% | Better |
| Got better at bathing | 89.3% | 88.7% | 90.7% | About the same |
| Breathing improved | 93.3% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 90.4% | 85.3% | 88.3% | Better |
| Medication issues addressed on time | 99.5% | 94.4% | 94.4% | Better |
| Flu shot status checked | 85.6% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 90.2% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.9% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and medication issues addressed on time.
Where it trails: falls with major injury.
What do patients say about Visiting Nurse and Community Care?
81% of surveyed patients said they would definitely recommend Visiting Nurse and Community Care, based on 117 completed surveys. The Massachusetts average is 77%.
| Survey question | Visiting Nurse and Community Care | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 88% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 79% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 83% | 83% | 85% | About the same |
| Would definitely recommend the agency | 81% | 77% | 79% | Better |
Do Visiting Nurse and Community Care's patients end up back in the hospital?
Medicare rates Visiting Nurse and Community Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 95.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 10.1% |
Which home health services does Visiting Nurse and Community Care provide, and which does it not?
Visiting Nurse and Community Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Visiting Nurse and Community Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Visiting Nurse and Community Care serve?
Visiting Nurse and Community Care tells Medicare it serves 31 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 35 in total.
- 01730
- 01801
- 01803
- 01821
- 01862
- 01864
- 01867
- 01876
- 01880
- 01887
- 01890
- 01906
- 01940
- 02138
- 02139
- 02143
- 02144
- 02145
- 02148
- 02149
- 02151
- 02155
- 02176
- 02180
- 02420
- 02421
- 02451
- 02452
- 02474
- 02476
- 02478
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Visiting Nurse and Community Care before starting care?
Ask about fall prevention
1.9% of its patients had a fall with a major injury during care, against 1% across Massachusetts. Ask for a home safety review at the first visit and what they change after a fall.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Visiting Nurse and Community Care Medicare-certified?
Yes. Visiting Nurse and Community Care is certified by Medicare under provider number 227053 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Visiting Nurse and Community Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Visiting Nurse and Community Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
