Boston Senior AdvisorAccentcare Hospice & Palliative Care of Massachuse is a Medicare-certified hospice based at 1 Edgewater Drive, Suite 103 in Norwood, MA 02062. It has been certified since 2007. It cares for about 195 patients on an average day, making it one of the larger hospices in the area. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 2 out of 5 stars. The index flags 4 areas where it is worse than the Massachusetts average, starting with gaps in nursing visits longer than 7 days.
What is Accentcare Hospice & Palliative Care of Massachuse's Medicare record?
| Hospice | Accentcare Hospice & Palliative Care of Massachuse |
|---|---|
| Address | 1 Edgewater Drive, Suite 103, Norwood, MA 02062 |
| Phone | (866) 670-9449 |
| Medicare provider number (CCN) | 221578 |
| Ownership | For-Profit |
| Medicare-certified since | 12/06/2007 |
How does Accentcare Hospice & Palliative Care of Massachuse score on Medicare's Hospice Care Index?
Accentcare Hospice & Palliative Care of Massachuse scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 0 of the indicators below and worse on 4.
| Indicator | Accentcare Hospice & Palliative Care of Massachuse | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 75.8% | 52.9% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 16.5% | 9.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 33.9% | 36.4% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 13.9% | 8.3% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 4.8% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 8.5 min | 14 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 11% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.5% | 93.3% | 89.3% | About the same |
Separately, 94.8% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 45.4% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Accentcare Hospice & Palliative Care of Massachuse?
76% of family caregivers said they would definitely recommend Accentcare Hospice & Palliative Care of Massachuse; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Accentcare Hospice & Palliative Care of Massachuse | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 75% | 81% | 82% | Worse |
| Team always provided timely help | 67% | 77% | 78% | Worse |
| Team always treated the patient with respect | 87% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 86% | 91% | 91% | Worse |
| Patient always got help for pain and symptoms | 71% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 72% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 76% | 85% | 85% | Worse |
Where does Accentcare Hospice & Palliative Care of Massachuse deliver care, and to whom?
54% of accentcare hospice & palliative care of massachuse's care is delivered at home and its largest patient group by diagnosis is cancer (31%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 54% |
| In a nursing facility | 33% |
| In assisted living | 8% |
| In an inpatient hospice unit | 3% |
| In a hospital | 2% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 31% |
| Stroke | 26% |
| Other conditions | 16% |
| Heart and circulatory disease | 13% |
| Dementia | 8% |
| Respiratory disease | 8% |
Which Boston-area ZIP codes does Accentcare Hospice & Palliative Care of Massachuse serve?
Accentcare Hospice & Palliative Care of Massachuse tells Medicare it serves 103 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01701
- 01702
- 01721
- 01746
- 01748
- 01760
- 01778
- 02019
- 02021
- 02025
- 02026
- 02030
- 02032
- 02035
- 02038
- 02043
- 02045
- 02050
- 02052
- 02053
- 02054
- 02056
- 02061
- 02062
- 02066
- 02067
- 02071
- 02072
- 02081
- 02090
- 02093
- 02109
- 02111
- 02114
- 02115
- 02116
- 02118
- 02119
- 02120
- 02121
- 02122
- 02124
- 02125
- 02126
- 02127
- 02128
- 02130
- 02131
- 02132
- 02134
- 02135
- 02136
- 02148
- 02150
- 02151
- 02152
- 02169
- 02170
- 02171
- 02180
- 02184
- 02186
- 02188
- 02189
- 02190
- 02191
- 02210
- 02215
- 02301
- 02302
- 02322
- 02324
- 02330
- 02332
- 02333
- 02338
- 02339
- 02341
- 02343
- 02346
- 02347
- 02351
- 02359
- 02360
- 02364
- 02367
- 02368
- 02370
- 02379
- 02382
- 02445
- 02446
- 02458
- 02459
- 02460
- 02462
- 02465
- 02467
- 02481
- 02482
- 02492
- 02494
- 02762
What should you ask Accentcare Hospice & Palliative Care of Massachuse before choosing it?
Ask how often the nurse visits
75.8% of Accentcare Hospice & Palliative Care of Massachuse's patients went more than seven days without a nursing visit at some point, against 52.9% across Massachusetts. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what happens in the first week
16.5% of its live discharges came within a week of enrollment (Massachusetts average 9.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how a crisis at home is handled
13.9% of its live discharges were followed by a hospital stay and a return to hospice (Massachusetts average 8.3%). Ask who comes to the house in a symptom crisis and how fast.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Norwood, MA?
- Caring Hospice Services of Massachusetts LLC — Hospice Care Index 9 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Accentcare Hospice & Palliative Care of Massachuse Medicare-certified?
Yes. Accentcare Hospice & Palliative Care of Massachuse is certified by Medicare under provider number 221578 and has been since 2007.
What is Accentcare Hospice & Palliative Care of Massachuse's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Accentcare Hospice & Palliative Care of Massachuse?
It cares for about 195 patients on an average day.
