Boston Senior AdvisorCompassus - Southern Massachusetts is a Medicare-certified hospice based at 790 Turnpike Street, Suite 202 in North Andover, MA 01845. It has been certified since 2002. It cares for about 133 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 3 out of 5 stars. The index flags 2 areas where it is worse than the Massachusetts average, starting with patients discharged alive after 180 days or more.
What is Compassus - Southern Massachusetts's Medicare record?
| Hospice | Compassus - Southern Massachusetts |
|---|---|
| Address | 790 Turnpike Street, Suite 202, North Andover, MA 01845 |
| Phone | (978) 777-8222 |
| Medicare provider number (CCN) | 221555 |
| Ownership | For-Profit |
| Medicare-certified since | 04/16/2002 |
How does Compassus - Southern Massachusetts score on Medicare's Hospice Care Index?
Compassus - Southern Massachusetts scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 1 of the indicators below and worse on 2.
| Indicator | Compassus - Southern Massachusetts | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 54.5% | 52.9% | 52.4% | About the same |
| Patients discharged alive within 7 days (lower is better) | 5.9% | 9.4% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 52.1% | 36.4% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 7.7% | 8.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 2.4% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 9.1 min | 14 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 7.4% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.7% | 93.3% | 89.3% | About the same |
Separately, 100% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 71.4% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Compassus - Southern Massachusetts?
78% of family caregivers said they would definitely recommend Compassus - Southern Massachusetts; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Compassus - Southern Massachusetts | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 77% | 81% | 82% | Worse |
| Team always provided timely help | 73% | 77% | 78% | Worse |
| Team always treated the patient with respect | 89% | 91% | 91% | About the same |
| Right amount of emotional and spiritual support | 93% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 72% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 80% | 82% | 83% | About the same |
| Would definitely recommend the hospice | 78% | 85% | 85% | Worse |
Where does Compassus - Southern Massachusetts deliver care, and to whom?
82% of compassus - southern massachusetts's care is delivered in a nursing facility and its largest patient group by diagnosis is dementia (47%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 82% |
| In assisted living | 13% |
| At home | 6% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 47% |
| Stroke | 27% |
| Cancer | 11% |
| Other conditions | 10% |
| Respiratory disease | 4% |
| Heart and circulatory disease | 2% |
Which Boston-area ZIP codes does Compassus - Southern Massachusetts serve?
Compassus - Southern Massachusetts tells Medicare it serves 89 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01432
- 01450
- 01460
- 01463
- 01464
- 01469
- 01720
- 01730
- 01742
- 01754
- 01760
- 01776
- 01801
- 01803
- 01810
- 01821
- 01824
- 01826
- 01827
- 01830
- 01832
- 01833
- 01834
- 01835
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01860
- 01862
- 01863
- 01864
- 01867
- 01876
- 01879
- 01880
- 01886
- 01887
- 01890
- 01902
- 01904
- 01906
- 01907
- 01913
- 01915
- 01921
- 01922
- 01923
- 01938
- 01945
- 01949
- 01950
- 01951
- 01952
- 01960
- 01966
- 01969
- 01970
- 01983
- 01985
- 02139
- 02140
- 02143
- 02144
- 02145
- 02148
- 02149
- 02150
- 02151
- 02152
- 02155
- 02176
- 02180
- 02301
- 02420
- 02421
- 02451
- 02452
- 02453
- 02468
- 02472
- 02474
- 02476
- 02478
What should you ask Compassus - Southern Massachusetts before choosing it?
Ask how eligibility is reviewed
52.1% of its live discharges came after six months or more of care (Massachusetts average 36.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 9.1 minutes per routine care day, against 14 minutes across Massachusetts. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Compassus - Southern Massachusetts Medicare-certified?
Yes. Compassus - Southern Massachusetts is certified by Medicare under provider number 221555 and has been since 2002.
What is Compassus - Southern Massachusetts's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Compassus - Southern Massachusetts?
It cares for about 133 patients on an average day.
