Boston Senior AdvisorCroi Health is a Medicare-certified hospice based at 120 Longwater Drive, Suite 200 in Norwell, MA 02061. It has been certified since 2008. It cares for about 209 patients on an average day, making it one of the larger hospices in the area. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 5 out of 5 stars. The index flags 2 areas where it is worse than the Massachusetts average, starting with live discharge followed by a hospital stay and readmission to hospice.
What is Croi Health's Medicare record?
| Hospice | Croi Health |
|---|---|
| Address | 120 Longwater Drive, Suite 200, Norwell, MA 02061 |
| Phone | (781) 659-2342 |
| Medicare provider number (CCN) | 221583 |
| Ownership | Non-Profit |
| Medicare-certified since | 06/19/2008 |
How does Croi Health score on Medicare's Hospice Care Index?
Croi Health scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 3 of the indicators below and worse on 2.
| Indicator | Croi Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 29.5% | 52.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 10.8% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 23.5% | 36.4% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 14.7% | 8.3% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 10.8% | 2.7% | 2.1% | Worse |
| Nurse minutes per routine home care day | 14.4 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 9.9% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 96.6% | 93.3% | 89.3% | Better |
Separately, 96.3% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 81.1% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Croi Health?
93% of family caregivers said they would definitely recommend Croi Health; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Croi Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 87% | 81% | 82% | Better |
| Team always provided timely help | 83% | 77% | 78% | Better |
| Team always treated the patient with respect | 95% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 93% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 81% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 88% | 82% | 83% | Better |
| Would definitely recommend the hospice | 93% | 85% | 85% | Better |
Where does Croi Health deliver care, and to whom?
79% of croi health's care is delivered at home and its largest patient group by diagnosis is cancer (31%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 79% |
| In assisted living | 11% |
| In a skilled nursing facility | 10% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 31% |
| Heart and circulatory disease | 24% |
| Dementia | 19% |
| Other conditions | 15% |
| Respiratory disease | 7% |
| Stroke | 5% |
Which Boston-area ZIP codes does Croi Health serve?
Croi Health tells Medicare it serves 48 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 02025
- 02030
- 02035
- 02043
- 02045
- 02047
- 02050
- 02052
- 02061
- 02066
- 02072
- 02081
- 02115
- 02121
- 02125
- 02127
- 02169
- 02170
- 02171
- 02184
- 02186
- 02188
- 02189
- 02190
- 02191
- 02301
- 02324
- 02330
- 02332
- 02333
- 02338
- 02339
- 02341
- 02343
- 02346
- 02347
- 02351
- 02359
- 02360
- 02364
- 02367
- 02368
- 02370
- 02379
- 02382
- 02445
- 02467
- 02481
What should you ask Croi Health before choosing it?
Ask how a crisis at home is handled
14.7% of its live discharges were followed by a hospital stay and a return to hospice (Massachusetts average 8.3%). Ask who comes to the house in a symptom crisis and how fast.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Norwell, MA?
- Autumn Hospice — Hospice Care Index 9 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Croi Health Medicare-certified?
Yes. Croi Health is certified by Medicare under provider number 221583 and has been since 2008.
What is Croi Health's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Croi Health?
It cares for about 209 patients on an average day.
