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Elara Caring: Medicare Hospice Quality Record in Newburyport, MA

Elara Caring is a Medicare-certified hospice in Newburyport, MA with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers and where…

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Home›In-Home Care›Hospices›Elara Caring

Elara Caring is a Medicare-certified hospice based at 222 Merrimac Street, 2ND Floor, Suite a in Newburyport, MA 01950. It has been certified since 2017. It cares for about 28 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. The index flags 5 areas where it is worse than the Massachusetts average, starting with patients discharged alive after 180 days or more.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
28Patients on an average day
2017Medicare-certified since

What is Elara Caring's Medicare record?

HospiceElara Caring
Address222 Merrimac Street, 2ND Floor, Suite a, Newburyport, MA 01950
Phone(978) 358-1007
Medicare provider number (CCN)221602
OwnershipFor-Profit
Medicare-certified since01/17/2017

How does Elara Caring score on Medicare's Hospice Care Index?

Elara Caring scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 0 of the indicators below and worse on 5.

IndicatorElara CaringMassachusetts averageU.S. averagevs. Massachusetts
Gaps in nursing visits longer than 7 days (lower is better)53.7%52.9%52.4%About the same
Patients discharged alive within 7 days (lower is better)8.7%9.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)41.3%36.4%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)13%8.3%8.5%Worse
Live discharge followed by death in hospital (lower is better)6.5%2.7%2.1%Worse
Nurse minutes per routine home care day11.9 min14 min19.9 minWorse
Share of skilled nursing minutes given on weekends10%8.6%9.6%About the same
Patients visited by a nurse in the last 3 days of life89.3%93.3%89.3%Worse

Separately, 100% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 76.6% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).

What do families say about Elara Caring?

82% of family caregivers said they would definitely recommend Elara Caring; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionElara CaringMassachusetts averageU.S. averagevs. Massachusetts
Team always communicated well72%81%82%Worse
Team always provided timely help72%77%78%Worse
Team always treated the patient with respect88%91%91%Worse
Right amount of emotional and spiritual support89%91%91%About the same
Patient always got help for pain and symptoms75%76%76%About the same
Caregivers rated the hospice 9 or 1074%82%83%Worse
Would definitely recommend the hospice82%85%85%Worse

Where does Elara Caring deliver care, and to whom?

49% of elara caring's care is delivered in a nursing facility and its largest patient group by diagnosis is other conditions (31%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
In a nursing facility49%
At home35%
In assisted living16%
Primary diagnosisShare of patients
Other conditions31%
Dementia28%
Cancer18%
Heart and circulatory disease14%

Which Boston-area ZIP codes does Elara Caring serve?

Elara Caring tells Medicare it serves 42 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.

  • 01801
  • 01810
  • 01824
  • 01830
  • 01832
  • 01833
  • 01834
  • 01835
  • 01841
  • 01844
  • 01845
  • 01850
  • 01854
  • 01860
  • 01867
  • 01876
  • 01886
  • 01887
  • 01890
  • 01906
  • 01913
  • 01915
  • 01921
  • 01922
  • 01923
  • 01938
  • 01940
  • 01950
  • 01951
  • 01952
  • 01960
  • 01969
  • 01982
  • 01985
  • 02140
  • 02148
  • 02151
  • 02155
  • 02176
  • 02453
  • 02474
  • 02476

What should you ask Elara Caring before choosing it?

Ask how eligibility is reviewed

41.3% of its live discharges came after six months or more of care (Massachusetts average 36.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how a crisis at home is handled

13% of its live discharges were followed by a hospital stay and a return to hospice (Massachusetts average 8.3%). Ask who comes to the house in a symptom crisis and how fast.

Ask how long nursing visits last

Its nurses average 11.9 minutes per routine care day, against 14 minutes across Massachusetts. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Newburyport, MA?

All Medicare-certified hospices in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Elara Caring Medicare-certified?

Yes. Elara Caring is certified by Medicare under provider number 221602 and has been since 2017.

What is Elara Caring's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.

How large is Elara Caring?

It cares for about 28 patients on an average day.

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