Boston Senior AdvisorFaith and Family Hospice is a Medicare-certified hospice based at 400 Donald Lynch Blvd, Suite 104 in Marlborough, MA 01752. It has been certified since 2019. It cares for about 72 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 4 out of 5 stars. The index flags 1 area where it is worse than the Massachusetts average, starting with patients visited by a nurse in the last 3 days of life.
What is Faith and Family Hospice's Medicare record?
| Hospice | Faith and Family Hospice |
|---|---|
| Address | 400 Donald Lynch Blvd, Suite 104, Marlborough, MA 01752 |
| Phone | (774) 405-3326 |
| Medicare provider number (CCN) | 221607 |
| Ownership | For-Profit |
| Medicare-certified since | 04/10/2019 |
How does Faith and Family Hospice score on Medicare's Hospice Care Index?
Faith and Family Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 3 of the indicators below and worse on 1.
| Indicator | Faith and Family Hospice | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 45.1% | 52.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 7.9% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 31.6% | 36.4% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 5.3% | 8.3% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 5.3% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.9 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.4% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 88.6% | 93.3% | 89.3% | Worse |
Separately, 97.7% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 51.5% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Faith and Family Hospice?
86% of family caregivers said they would definitely recommend Faith and Family Hospice; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Faith and Family Hospice | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 82% | 81% | 82% | About the same |
| Team always provided timely help | 79% | 77% | 78% | About the same |
| Team always treated the patient with respect | 94% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 83% | 82% | 83% | About the same |
| Would definitely recommend the hospice | 86% | 85% | 85% | About the same |
Where does Faith and Family Hospice deliver care, and to whom?
55% of faith and family hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (34%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 55% |
| At home | 23% |
| In a nursing facility | 13% |
| In a skilled nursing facility | 9% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 34% |
| Other conditions | 27% |
| Cancer | 21% |
| Stroke | 10% |
| Heart and circulatory disease | 9% |
Which Boston-area ZIP codes does Faith and Family Hospice serve?
Faith and Family Hospice tells Medicare it serves 41 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01701
- 01702
- 01721
- 01746
- 01748
- 01749
- 01752
- 01754
- 01760
- 01775
- 01776
- 01876
- 01938
- 02019
- 02021
- 02026
- 02035
- 02038
- 02052
- 02053
- 02054
- 02062
- 02067
- 02072
- 02081
- 02093
- 02132
- 02138
- 02144
- 02155
- 02301
- 02322
- 02346
- 02351
- 02379
- 02459
- 02465
- 02478
- 02482
- 02492
- 02493
What should you ask Faith and Family Hospice before choosing it?
Ask who will be there at the end
88.6% of its patients had a nurse visit in the last three days of life (Massachusetts average 93.3%). Ask how visits change when death is close and whether someone can stay through the night.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Marlborough, MA?
- Brookhaven Hospice — Hospice Care Index 10 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Faith and Family Hospice Medicare-certified?
Yes. Faith and Family Hospice is certified by Medicare under provider number 221607 and has been since 2019.
What is Faith and Family Hospice's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Faith and Family Hospice?
It cares for about 72 patients on an average day.
