Boston Senior AdvisorGentiva is a Medicare-certified hospice based at 130 Rumford Avenue, Suite 211 in Auburndale, MA 02466. It has been certified since 2010. It cares for about 37 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 5 out of 5 stars. The index flags 1 area where it is worse than the Massachusetts average, starting with live discharge followed by death in hospital.
What is Gentiva's Medicare record?
| Hospice | Gentiva |
|---|---|
| Address | 130 Rumford Avenue, Suite 211, Auburndale, MA 02466 |
| Phone | (617) 332-0813 |
| Medicare provider number (CCN) | 221591 |
| Ownership | For-Profit |
| Medicare-certified since | 11/08/2010 |
How does Gentiva score on Medicare's Hospice Care Index?
Gentiva scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 2 of the indicators below and worse on 1.
| Indicator | Gentiva | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 41.3% | 52.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 12.1% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 36.2% | 36.4% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 6.9% | 8.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 6.9% | 2.7% | 2.1% | Worse |
| Nurse minutes per routine home care day | 12.7 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 12.3% | 8.6% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 93.1% | 93.3% | 89.3% | About the same |
Separately, 98.9% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 68.3% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Gentiva?
90% of family caregivers said they would definitely recommend Gentiva; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 88% | 81% | 82% | Better |
| Team always provided timely help | 85% | 77% | 78% | Better |
| Team always treated the patient with respect | 95% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 93% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 83% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 88% | 82% | 83% | Better |
| Would definitely recommend the hospice | 90% | 85% | 85% | Better |
Where does Gentiva deliver care, and to whom?
74% of gentiva's care is delivered in a skilled nursing facility and its largest patient group by diagnosis is dementia (32%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a skilled nursing facility | 74% |
| At home | 17% |
| In assisted living | 5% |
| In a nursing facility | 3% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 32% |
| Other conditions | 23% |
| Cancer | 14% |
| Heart and circulatory disease | 12% |
| Stroke | 11% |
| Respiratory disease | 10% |
Which Boston-area ZIP codes does Gentiva serve?
Gentiva tells Medicare it serves 71 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01701
- 01702
- 01721
- 01746
- 01749
- 01752
- 01754
- 01760
- 01775
- 02019
- 02021
- 02026
- 02032
- 02035
- 02038
- 02043
- 02052
- 02053
- 02054
- 02056
- 02062
- 02072
- 02081
- 02090
- 02093
- 02114
- 02115
- 02116
- 02118
- 02119
- 02120
- 02122
- 02124
- 02125
- 02126
- 02127
- 02129
- 02130
- 02131
- 02132
- 02135
- 02136
- 02138
- 02139
- 02145
- 02148
- 02169
- 02170
- 02171
- 02184
- 02186
- 02188
- 02189
- 02190
- 02301
- 02324
- 02330
- 02333
- 02339
- 02343
- 02359
- 02368
- 02370
- 02446
- 02466
- 02472
- 02476
- 02492
- 02493
- 02494
- 02762
What should you ask Gentiva before choosing it?
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Medicare-certified?
Yes. Gentiva is certified by Medicare under provider number 221591 and has been since 2010.
What is Gentiva's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Gentiva?
It cares for about 37 patients on an average day.
