Boston Senior AdvisorHands and Hearts Hospice Corporation is a Medicare-certified hospice based at 34 Washington Street, Suite 100 in Wellesley Hills, MA 02481. It has been certified since 2024. It cares for about 14 patients on an average day, making it a small hospice. It scores 8 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. The index flags 2 areas where it is worse than the Massachusetts average, starting with gaps in nursing visits longer than 7 days.
What is Hands and Hearts Hospice Corporation's Medicare record?
| Hospice | Hands and Hearts Hospice Corporation |
|---|---|
| Address | 34 Washington Street, Suite 100, Wellesley Hills, MA 02481 |
| Phone | (617) 675-1900 |
| Medicare provider number (CCN) | 221621 |
| Ownership | Not published |
| Medicare-certified since | 04/29/2024 |
How does Hands and Hearts Hospice Corporation score on Medicare's Hospice Care Index?
Hands and Hearts Hospice Corporation scores 8 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 1 of the indicators below and worse on 2.
| Indicator | Hands and Hearts Hospice Corporation | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 73.1% | 52.9% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 22.2% | 9.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 0% | 36.4% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 11.1% | 8.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.9% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 91.4% | 93.3% | 89.3% | About the same |
Separately, 81% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%).
What do families say about Hands and Hearts Hospice Corporation?
68% of family caregivers said they would definitely recommend Hands and Hearts Hospice Corporation; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Hands and Hearts Hospice Corporation | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 71% | 81% | 82% | Worse |
| Team always provided timely help | 69% | 77% | 78% | Worse |
| Team always treated the patient with respect | 86% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 83% | 91% | 91% | Worse |
| Patient always got help for pain and symptoms | 57% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 74% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 68% | 85% | 85% | Worse |
Where does Hands and Hearts Hospice Corporation deliver care, and to whom?
77% of hands and hearts hospice corporation's care is delivered in assisted living and its largest patient group by diagnosis is dementia (57%).
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 77% |
| At home | 14% |
| In a skilled nursing facility | 9% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 57% |
| Other conditions | 18% |
Which Boston-area ZIP codes does Hands and Hearts Hospice Corporation serve?
Hands and Hearts Hospice Corporation tells Medicare it serves 53 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01701
- 01721
- 01730
- 01742
- 01778
- 01801
- 01810
- 01821
- 01830
- 01845
- 01851
- 01852
- 01854
- 01862
- 01863
- 01867
- 01876
- 01880
- 01886
- 01887
- 01890
- 01906
- 01923
- 02021
- 02026
- 02053
- 02054
- 02081
- 02090
- 02120
- 02121
- 02124
- 02125
- 02126
- 02130
- 02132
- 02135
- 02136
- 02138
- 02139
- 02151
- 02155
- 02169
- 02180
- 02184
- 02421
- 02445
- 02459
- 02472
- 02474
- 02476
- 02481
- 02482
What should you ask Hands and Hearts Hospice Corporation before choosing it?
Ask how often the nurse visits
73.1% of Hands and Hearts Hospice Corporation's patients went more than seven days without a nursing visit at some point, against 52.9% across Massachusetts. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what happens in the first week
22.2% of its live discharges came within a week of enrollment (Massachusetts average 9.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Hands and Hearts Hospice Corporation Medicare-certified?
Yes. Hands and Hearts Hospice Corporation is certified by Medicare under provider number 221621 and has been since 2024.
What is Hands and Hearts Hospice Corporation's Hospice Care Index score?
8 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Hands and Hearts Hospice Corporation?
It cares for about 14 patients on an average day.
