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Legacy Lifecare Hospice and Palliative Care: Medicare Hospice Quality Record in Chelsea, MA

Legacy Lifecare Hospice and Palliative Care is a Medicare-certified hospice in Chelsea, MA with a Hospice Care Index of 6 out of 10. Visit patterns, family…

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Home›In-Home Care›Hospices›Legacy Lifecare Hospice and Palliative Care

Legacy Lifecare Hospice and Palliative Care is a Medicare-certified hospice based at 123 Captain's Row in Chelsea, MA 02150. It has been certified since 2008. It cares for about 33 patients on an average day, making it a small hospice. It scores 6 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. The index flags 5 areas where it is worse than the Massachusetts average, starting with gaps in nursing visits longer than 7 days.

6 / 10Hospice Care Index
No rating publishedFamily caregiver survey
33Patients on an average day
2008Medicare-certified since

What is Legacy Lifecare Hospice and Palliative Care's Medicare record?

HospiceLegacy Lifecare Hospice and Palliative Care
Address123 Captain's Row, Chelsea, MA 02150
Phone(617) 889-0779
Medicare provider number (CCN)221584
OwnershipNon-Profit
Medicare-certified since08/22/2008

How does Legacy Lifecare Hospice and Palliative Care score on Medicare's Hospice Care Index?

Legacy Lifecare Hospice and Palliative Care scores 6 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 0 of the indicators below and worse on 5.

IndicatorLegacy Lifecare Hospice and Palliative CareMassachusetts averageU.S. averagevs. Massachusetts
Gaps in nursing visits longer than 7 days (lower is better)93.9%52.9%52.4%Worse
Patients discharged alive within 7 days (lower is better)6.5%9.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)48.4%36.4%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)6.5%8.3%8.5%About the same
Live discharge followed by death in hospital (lower is better)0%2.7%2.1%About the same
Nurse minutes per routine home care day6.3 min14 min19.9 minWorse
Share of skilled nursing minutes given on weekends4.6%8.6%9.6%Worse
Patients visited by a nurse in the last 3 days of life70.8%93.3%89.3%Worse

Separately, 92.9% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 28.6% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).

What do families say about Legacy Lifecare Hospice and Palliative Care?

72% of family caregivers said they would definitely recommend Legacy Lifecare Hospice and Palliative Care; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionLegacy Lifecare Hospice and Palliative CareMassachusetts averageU.S. averagevs. Massachusetts
Team always communicated well76%81%82%Worse
Team always provided timely help88%77%78%Better
Team always treated the patient with respect92%91%91%About the same
Right amount of emotional and spiritual support96%91%91%Better
Patient always got help for pain and symptoms71%76%76%Worse
Caregivers rated the hospice 9 or 1079%82%83%Worse
Would definitely recommend the hospice72%85%85%Worse

Where does Legacy Lifecare Hospice and Palliative Care deliver care, and to whom?

69% of legacy lifecare hospice and palliative care's care is delivered in a skilled nursing facility and its largest patient group by diagnosis is other conditions (40%). In the last three years it billed Medicare for routine home care only, with no continuous or inpatient care.

Where care is deliveredShare of patients
In a skilled nursing facility69%
In assisted living31%
Primary diagnosisShare of patients
Other conditions40%
Dementia23%
Heart and circulatory disease16%
Cancer14%

Which Boston-area ZIP codes does Legacy Lifecare Hospice and Palliative Care serve?

Legacy Lifecare Hospice and Palliative Care tells Medicare it serves 28 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.

  • 01843
  • 01864
  • 01902
  • 01904
  • 01906
  • 01907
  • 01923
  • 01938
  • 01949
  • 01960
  • 01970
  • 01983
  • 02021
  • 02115
  • 02128
  • 02130
  • 02132
  • 02135
  • 02148
  • 02149
  • 02150
  • 02151
  • 02152
  • 02188
  • 02360
  • 02420
  • 02445
  • 02464

What should you ask Legacy Lifecare Hospice and Palliative Care before choosing it?

Ask how often the nurse visits

93.9% of Legacy Lifecare Hospice and Palliative Care's patients went more than seven days without a nursing visit at some point, against 52.9% across Massachusetts. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

48.4% of its live discharges came after six months or more of care (Massachusetts average 36.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how long nursing visits last

Its nurses average 6.3 minutes per routine care day, against 14 minutes across Massachusetts. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

All Medicare-certified hospices in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Legacy Lifecare Hospice and Palliative Care Medicare-certified?

Yes. Legacy Lifecare Hospice and Palliative Care is certified by Medicare under provider number 221584 and has been since 2008.

What is Legacy Lifecare Hospice and Palliative Care's Hospice Care Index score?

6 out of 10 in the current Medicare data. The Massachusetts average is 9.2.

How large is Legacy Lifecare Hospice and Palliative Care?

It cares for about 33 patients on an average day.

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