Boston Senior AdvisorPathways Healthcare is a Medicare-certified hospice based at 101 Station Drive, Suite 240 in Westwood, MA 02090. It has been certified since 2022. It cares for about 118 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. The index flags 2 areas where it is worse than the Massachusetts average, starting with nurse minutes per routine home care day.
What is Pathways Healthcare's Medicare record?
| Hospice | Pathways Healthcare |
|---|---|
| Address | 101 Station Drive, Suite 240, Westwood, MA 02090 |
| Phone | (617) 481-9077 |
| Medicare provider number (CCN) | 221614 |
| Ownership | For-Profit |
| Medicare-certified since | 01/24/2022 |
How does Pathways Healthcare score on Medicare's Hospice Care Index?
Pathways Healthcare scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 1 of the indicators below and worse on 2.
| Indicator | Pathways Healthcare | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 52.1% | 52.9% | 52.4% | About the same |
| Patients discharged alive within 7 days (lower is better) | 10.6% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 27.4% | 36.4% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 5.7% | 8.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 3% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 9.9 min | 14 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 7% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 87.8% | 93.3% | 89.3% | Worse |
Separately, 65.4% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 58.5% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Pathways Healthcare?
75% of family caregivers said they would definitely recommend Pathways Healthcare; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Pathways Healthcare | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 77% | 81% | 82% | Worse |
| Team always provided timely help | 59% | 77% | 78% | Worse |
| Team always treated the patient with respect | 84% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 85% | 91% | 91% | Worse |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 70% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 75% | 85% | 85% | Worse |
Where does Pathways Healthcare deliver care, and to whom?
91% of pathways healthcare's care is delivered at home and its largest patient group by diagnosis is dementia (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 91% |
| In assisted living | 4% |
| In a nursing facility | 3% |
| In a skilled nursing facility | 2% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 35% |
| Heart and circulatory disease | 25% |
| Other conditions | 15% |
| Cancer | 11% |
| Respiratory disease | 10% |
| Stroke | 8% |
Which Boston-area ZIP codes does Pathways Healthcare serve?
Pathways Healthcare tells Medicare it serves 143 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01432
- 01450
- 01460
- 01463
- 01469
- 01701
- 01702
- 01720
- 01721
- 01730
- 01741
- 01742
- 01754
- 01760
- 01770
- 01773
- 01775
- 01776
- 01778
- 01801
- 01803
- 01810
- 01821
- 01824
- 01826
- 01830
- 01832
- 01834
- 01835
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01860
- 01862
- 01863
- 01864
- 01867
- 01876
- 01879
- 01880
- 01886
- 01887
- 01890
- 01901
- 01902
- 01904
- 01905
- 01906
- 01907
- 01913
- 01915
- 01923
- 01949
- 01950
- 01952
- 01960
- 02021
- 02026
- 02030
- 02035
- 02038
- 02043
- 02053
- 02062
- 02067
- 02072
- 02081
- 02090
- 02109
- 02115
- 02116
- 02118
- 02119
- 02120
- 02121
- 02122
- 02124
- 02125
- 02126
- 02127
- 02128
- 02129
- 02130
- 02132
- 02135
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- 02141
- 02142
- 02143
- 02144
- 02145
- 02148
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- 02150
- 02151
- 02152
- 02155
- 02169
- 02170
- 02171
- 02176
- 02180
- 02184
- 02186
- 02189
- 02190
- 02191
- 02210
- 02215
- 02301
- 02302
- 02324
- 02333
- 02339
- 02343
- 02351
- 02368
- 02420
- 02446
- 02451
- 02452
- 02453
- 02459
- 02462
- 02465
- 02466
- 02467
- 02472
- 02474
- 02478
- 02481
- 02482
- 02492
- 02493
What should you ask Pathways Healthcare before choosing it?
Ask how long nursing visits last
Its nurses average 9.9 minutes per routine care day, against 14 minutes across Massachusetts. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask who will be there at the end
87.8% of its patients had a nurse visit in the last three days of life (Massachusetts average 93.3%). Ask how visits change when death is close and whether someone can stay through the night.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Pathways Healthcare Medicare-certified?
Yes. Pathways Healthcare is certified by Medicare under provider number 221614 and has been since 2022.
What is Pathways Healthcare's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Pathways Healthcare?
It cares for about 118 patients on an average day.
