Boston Senior AdvisorSerenity Hospice, LLC is a Medicare-certified hospice based at 153 Cordaville Road, Suite 120 in Southborough, MA 01772. It has been certified since 2009. It cares for about 28 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. It is better than the Massachusetts average on 3 of the index's visit and discharge indicators.
What is Serenity Hospice, LLC's Medicare record?
| Hospice | Serenity Hospice, LLC |
|---|---|
| Address | 153 Cordaville Road, Suite 120, Southborough, MA 01772 |
| Phone | (508) 266-6402 |
| Medicare provider number (CCN) | 221589 |
| Ownership | For-Profit |
| Medicare-certified since | 08/23/2009 |
How does Serenity Hospice, LLC score on Medicare's Hospice Care Index?
Serenity Hospice, LLC scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 3 of the indicators below and worse on 0.
| Indicator | Serenity Hospice, LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 44.3% | 52.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 9.1% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 31.8% | 36.4% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 4.5% | 8.3% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.4 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 5.9% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.4% | 93.3% | 89.3% | About the same |
Separately, 88% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 52% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Serenity Hospice, LLC?
72% of family caregivers said they would definitely recommend Serenity Hospice, LLC; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Serenity Hospice, LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 67% | 81% | 82% | Worse |
| Team always provided timely help | 67% | 77% | 78% | Worse |
| Team always treated the patient with respect | 79% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 85% | 91% | 91% | Worse |
| Patient always got help for pain and symptoms | 57% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 63% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 72% | 85% | 85% | Worse |
Where does Serenity Hospice, LLC deliver care, and to whom?
87% of serenity hospice, llc's care is delivered in a nursing facility and its largest patient group by diagnosis is dementia (60%). In the last three years it billed Medicare for routine home care only, with no continuous or inpatient care.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 87% |
| In a skilled nursing facility | 11% |
| At home | 2% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 60% |
| Other conditions | 16% |
| Cancer | 14% |
Which Boston-area ZIP codes does Serenity Hospice, LLC serve?
Serenity Hospice, LLC tells Medicare it serves 46 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties.
- 01702
- 01719
- 01721
- 01748
- 01752
- 01867
- 01886
- 01902
- 01904
- 01906
- 01915
- 01960
- 02021
- 02035
- 02038
- 02054
- 02056
- 02061
- 02062
- 02072
- 02093
- 02111
- 02120
- 02121
- 02124
- 02126
- 02127
- 02130
- 02169
- 02170
- 02171
- 02184
- 02186
- 02188
- 02190
- 02301
- 02302
- 02322
- 02339
- 02346
- 02351
- 02360
- 02368
- 02379
- 02382
- 02762
What should you ask Serenity Hospice, LLC before choosing it?
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Serenity Hospice, LLC Medicare-certified?
Yes. Serenity Hospice, LLC is certified by Medicare under provider number 221589 and has been since 2009.
What is Serenity Hospice, LLC's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Serenity Hospice, LLC?
It cares for about 28 patients on an average day.
