Boston Senior AdvisorBayada Home Health Care, Inc is a Medicare-certified home health agency based at 2 Mount Royal Avenue, Suite 350 in Marlborough, MA 01752. Medicare first certified it in 2012, 14 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Massachusetts average of 3. It trails the Massachusetts average on 2 of the measures Medicare publishes and beats it on none.
What is Bayada Home Health Care, Inc's Medicare record?
| Agency | Bayada Home Health Care, Inc |
|---|---|
| Address | 2 Mount Royal Avenue, Suite 350, Marlborough, MA 01752 |
| Phone | (508) 853-4100 |
| Medicare provider number (CCN) | 227552 |
| Ownership | Proprietary |
| Medicare-certified since | 07/09/2012 |
How does Bayada Home Health Care, Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Bayada Home Health Care, Inc. It is better than the Massachusetts average on 0 and worse on 2.
| Measure | Bayada Home Health Care, Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 93.3% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 88% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.5% | 89.2% | 89.8% | About the same |
| Got better at bathing | 90.3% | 88.7% | 90.7% | About the same |
| Breathing improved | 89.8% | 89.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 85.9% | 85.3% | 88.3% | About the same |
| Medication issues addressed on time | 94.2% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 61.6% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 79.2% | 78.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: started care on time and flu shot status checked.
What do patients say about Bayada Home Health Care, Inc?
81% of surveyed patients said they would definitely recommend Bayada Home Health Care, Inc, based on 356 completed surveys. The Massachusetts average is 77%.
| Survey question | Bayada Home Health Care, Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 87% | 89% | Better |
| Team communicated well | 85% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 85% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 88% | 83% | 85% | Better |
| Would definitely recommend the agency | 81% | 77% | 79% | Better |
Do Bayada Home Health Care, Inc's patients end up back in the hospital?
Medicare rates Bayada Home Health Care, Inc better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Same As National Rate | 9.4% |
Which home health services does Bayada Home Health Care, Inc provide, and which does it not?
Bayada Home Health Care, Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Bayada Home Health Care, Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Bayada Home Health Care, Inc serve?
Bayada Home Health Care, Inc tells Medicare it serves 33 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 97 in total.
- 01432
- 01450
- 01460
- 01463
- 01464
- 01469
- 01474
- 01701
- 01702
- 01718
- 01719
- 01720
- 01721
- 01741
- 01746
- 01748
- 01749
- 01752
- 01754
- 01760
- 01770
- 01775
- 01776
- 01827
- 01879
- 01886
- 02019
- 02038
- 02052
- 02053
- 02054
- 02056
- 02467
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Bayada Home Health Care, Inc before starting care?
Ask how fast the first visit happens
Medicare's data shows Bayada Home Health Care, Inc started care on time for 93.3% of patients, against a Massachusetts average of 96.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Marlborough, MA?
These Medicare-certified agencies are also based in or near Marlborough.
- Centerwell Home Health — 4.5 of 5 stars
- Metrowest Homecare and Hospice, an Amedisys Company — 4.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Bayada Home Health Care, Inc Medicare-certified?
Yes. Bayada Home Health Care, Inc is certified by Medicare under provider number 227552 and has been since 2012. Original Medicare pays certified agencies directly for covered home health care.
What is Bayada Home Health Care, Inc's Medicare star rating?
3 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Bayada Home Health Care, Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
