Boston Senior AdvisorCenterwell Home Health is a Medicare-certified home health agency based at 313 Boston Post Road West, Ste 160 in Marlborough, MA 01752. Medicare first certified it in 2004, 22 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Massachusetts average of 3. It beats the Massachusetts average on 9 of the measures Medicare publishes and trails on none.
What is Centerwell Home Health's Medicare record?
| Agency | Centerwell Home Health |
|---|---|
| Address | 313 Boston Post Road West, Ste 160, Marlborough, MA 01752 |
| Phone | (508) 481-4930 |
| Medicare provider number (CCN) | 227479 |
| Ownership | Proprietary |
| Medicare-certified since | 05/25/2004 |
How does Centerwell Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Centerwell Home Health. It is better than the Massachusetts average on 9 and worse on 0.
| Measure | Centerwell Home Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 100% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 94.5% | 86.7% | 88.6% | Better |
| Got better at getting in and out of bed | 94.2% | 89.2% | 89.8% | Better |
| Got better at bathing | 94.8% | 88.7% | 90.7% | Better |
| Breathing improved | 95.9% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 94.4% | 85.3% | 88.3% | Better |
| Medication issues addressed on time | 100% | 94.4% | 94.4% | Better |
| Flu shot status checked | 88.7% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 84.9% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Centerwell Home Health?
74% of surveyed patients said they would definitely recommend Centerwell Home Health, based on 67 completed surveys. The Massachusetts average is 77%.
| Survey question | Centerwell Home Health | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 87% | 89% | Better |
| Team communicated well | 86% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 83% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 87% | 83% | 85% | Better |
| Would definitely recommend the agency | 74% | 77% | 79% | Worse |
Do Centerwell Home Health's patients end up back in the hospital?
Medicare rates Centerwell Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 93.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 9.3% |
Which home health services does Centerwell Home Health provide, and which does it not?
Centerwell Home Health reports offering skilled nursing, physical therapy, occupational therapy and speech therapy. It does not report offering medical social work and home health aide.
| Service | Offered by Centerwell Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Centerwell Home Health serve?
Centerwell Home Health tells Medicare it serves 15 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 44 in total.
- 01701
- 01702
- 01721
- 01746
- 01748
- 01749
- 01752
- 01754
- 01760
- 01775
- 01776
- 01778
- 02019
- 02038
- 02053
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Centerwell Home Health before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Marlborough, MA?
These Medicare-certified agencies are also based in or near Marlborough.
- Metrowest Homecare and Hospice, an Amedisys Company — 4.5 of 5 stars
- Bayada Home Health Care, Inc — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health is certified by Medicare under provider number 227479 and has been since 2004. Original Medicare pays certified agencies directly for covered home health care.
What is Centerwell Home Health's Medicare star rating?
4.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Centerwell Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and speech therapy.
