Comfort Home Care, LLC is a Medicare-certified home health agency based at 147 Pelham Street in Methuen, MA 01844. Medicare first certified it in 2008, 18 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Massachusetts average of 3. Its strongest result against the Massachusetts average is met expected function at discharge; its weakest is flu shot status checked.
What is Comfort Home Care, LLC's Medicare record?
| Agency | Comfort Home Care, LLC |
|---|---|
| Address | 147 Pelham Street, Methuen, MA 01844 |
| Phone | (978) 685-4700 |
| Medicare provider number (CCN) | 227505 |
| Ownership | Proprietary |
| Medicare-certified since | 05/30/2008 |
How does Comfort Home Care, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Comfort Home Care, LLC. It is better than the Massachusetts average on 1 and worse on 6.
| Measure | Comfort Home Care, LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 99.1% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 79.8% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 88.9% | 89.2% | 89.8% | About the same |
| Got better at bathing | 80.4% | 88.7% | 90.7% | Worse |
| Breathing improved | 60.8% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 64.8% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 92.8% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 33.1% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 94.2% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.6% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge.
Where it trails: flu shot status checked, breathing improved and got better at taking medicines correctly.
What do patients say about Comfort Home Care, LLC?
72% of surveyed patients said they would definitely recommend Comfort Home Care, LLC, based on 203 completed surveys. The Massachusetts average is 77%.
| Survey question | Comfort Home Care, LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 83% | 87% | 89% | Worse |
| Team communicated well | 80% | 83% | 86% | Worse |
| Team discussed medicines, pain and home safety | 81% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 81% | 83% | 85% | About the same |
| Would definitely recommend the agency | 72% | 77% | 79% | Worse |
Do Comfort Home Care, LLC's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Comfort Home Care, LLC: the number of patient episodes was too small to report.
Which home health services does Comfort Home Care, LLC provide, and which does it not?
Comfort Home Care, LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Comfort Home Care, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Boston-area ZIP codes does Comfort Home Care, LLC serve?
Comfort Home Care, LLC tells Medicare it serves 113 ZIP codes in Boston and Suffolk, Middlesex, Norfolk, Essex and Plymouth counties, out of 158 in total.
- 01432
- 01460
- 01463
- 01464
- 01718
- 01719
- 01720
- 01730
- 01742
- 01754
- 01773
- 01775
- 01776
- 01801
- 01803
- 01810
- 01821
- 01824
- 01826
- 01830
- 01832
- 01834
- 01835
- 01840
- 01841
- 01843
- 01844
- 01845
- 01850
- 01851
- 01852
- 01854
- 01860
- 01862
- 01863
- 01867
- 01876
- 01879
- 01880
- 01886
- 01887
- 01890
- 01901
- 01902
- 01904
- 01905
- 01906
- 01907
- 01913
- 01915
- 01922
- 01923
- 01944
- 01945
- 01950
- 01951
- 01952
- 01960
- 01970
- 02109
- 02114
- 02115
- 02116
- 02118
- 02119
- 02120
- 02121
- 02122
- 02124
- 02125
- 02126
- 02127
- 02129
- 02130
- 02131
- 02135
- 02136
- 02138
- 02139
- 02140
- 02141
- 02142
- 02143
- 02144
- 02145
- 02148
- 02149
- 02150
- 02151
- 02152
- 02155
- 02169
- 02171
- 02176
- 02184
- 02188
- 02189
- 02190
- 02215
- 02301
- 02302
- 02324
- 02333
- 02368
- 02370
- 02379
- 02420
- 02421
- 02446
- 02451
- 02453
- 02474
- 02476
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Comfort Home Care, LLC before starting care?
Ask about breathing and oxygen management
60.8% of patients had less shortness of breath by the end of care (Massachusetts average 89.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who sorts out the medication list
64.8% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
80.4% of patients improved at bathing (Massachusetts average 88.7%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Methuen, MA?
These Medicare-certified agencies are also based in or near Methuen.
- Alternative Home Health Care, LLC — 4 of 5 stars
- Braden Home Health Care Services LLC — 1.5 of 5 stars
- Pacific Hands Home Care LLC — 1 of 5 stars
- Precision Homecare LLC — no star rating yet
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Comfort Home Care, LLC Medicare-certified?
Yes. Comfort Home Care, LLC is certified by Medicare under provider number 227505 and has been since 2008. Original Medicare pays certified agencies directly for covered home health care.
What is Comfort Home Care, LLC's Medicare star rating?
2.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Comfort Home Care, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
